What to expect when you place an order.
An order confirmation will be emailed to you, listing your order and confirming the total cost. (Provided of course, that you've entered your email address correctly.)
Normally orders are despatched within a week, but occasionally if we are waiting for stock to come in, or during times of heavy volume of orders, it may take a little longer. If you are at all concerned then email Hilary who will be able to give you a progress report.
If you need your order for a specific occasion please let us know when ordering and we will do our best to deliver on time.
Orders are sent by First Class Mail
Or by Air Mail for overseas orders unless Surface Mail has been specified. We take care to pack orders carefully; if an item arrives damaged, let us know and we will send a replacement on receipt of the damaged item. We will also credit your return postage.
If anything is missing from your order then let us know as soon as possible. If your order fails to arrive, please let us know within 21 days of placing the order so that we can send a replacement, if possible. After that time we cannot accept any responsibility for investigating a missing order. The quality of what we produce is well known, but if you are not happy with your order, a full refund will be given if the item is returned in good condition.AMIDA EMPORIUM cannot ship to P.O. Boxes. Orders that have a Post Office Box address will be shipped through Priority Mail
Information for Buyers in Foreign Parts We are obliged to charge in INDIAN RUPEES, but yourBANK will convert this into your home currency
Our Mission
Committed to the richness of life, The amidaemporium ingredients of uncommon quality and enables customers and employees to realise this commitment through rewarding relationships and honest business practices.
Our Guarantee
We pride ourselves on providing the best customer satisfaction to you, our customer. Due to the vast array of products, please see the below chart as to the policies to return a product. If you are unhappy with the choice you made, we will gladly exchange your product, credit your account or give you a refund for the item(s) returned.
Density Surcharge
The minimum density weight (sometimes called the cubing rule) ensures that the postage for a lightweight, bulky parcel adequately covers the cost of transportation for the space it occupies. The shipping price is based on the greater of the minimum density weight or the actual weight. Following these guidelines, an order of lightweight bottles, for example, that actually weighs 1.5kg may have to be charged the 6.5kg rate. |
BULK SHIPMENT:- IF YOURS ORDER EXCEED MORE THAN 1000$ USD (INVOICE VALUE) OR/ AND IF YOU ALREADY BECOME A PARTNER . SEND SPR FORM FOR GREAT DISCOUNT . Shipping time is very with surface and air with respect of zone table Find your state listed to determine what zone you are in: Rate is change without prior notice and shipping by amidaemporium only or/and concern company appointed by amidaemporium only. You may arrange your own shipper or may choose our appointed shipper. call us +91-9015156707 or email :-info@amidaemporium.com
Returns & Exchanges
To easily process your return please mail to us. For instructions. We look forward to serving you and appreciate your business. Due to the variety of products we offer, our returns policies vary. Please note that some items may incur a restocking fee and returns cannot be accepted on some drop shipped items. As well, partial credits may be given for some items when appropriate. IF ANY ITEM DAMAGE OF ANY ALTERATION RETURN AND EXCHANGE NULL.
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